Who is eligible?
You may qualify if you hold one of the following:
- Pensioner Concession Card
- Department of Veterans’ Affairs (DVA) Gold or White Card (hearing-specific)
- Sickness Allowance
- Current Australian Defence Force member
If eligible, you can access free hearing assessments, fully subsidised hearing aids, and regular maintenance services. This can sometimes require a small co-payment for maintenance services.
How much is the government subsidy?
The government covers the full cost of a range of high-quality hearing aids from trusted brands, including models suited to both quiet and social settings. Pensioners who choose premium technology outside the subsidised range can top up to pay the difference, giving flexibility while still reducing overall costs.
How often can you receive new hearing aids?
Pensioners may be eligible for new hearing aids every five years, unless their hearing needs change sooner. Pensioners are also required to meet the refit criteria specified by the HSP program. The HSP also covers repairs, ear moulds, and replacement batteries. This is only covered if a maintenance agreement is entered into, and there may be a co-payment as mentioned above.
For more information about program eligibility, visit our Hearing Services Program page or the official Australian Government Hearing Services Program website.