4 ways to reach our customer service team

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Call us
Open weekdays 9am - 8:30pm (AEDST) and Saturdays 10:30am - 2:30pm (AEDST).
1800 340 631
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Chat online
Available weekdays from 9am - 5pm (AEDST).
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By e-mail
Our customer service team will respond weekdays from 9am-5pm (AEDST).
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Request a call back
Open Weekdays 9am-8.30pm (AEDST) and Saturdays 10.30am-2.30pm (AEDST).
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Here to help in every way

Complaints and compliments
At Audika, we welcome all complaints and compliments.
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Book an appointment
Get your FREE* hearing check and receive results the same day.
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Request batteries
You can now request batteries and consumables online.
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Contact us

The team at Audika are ready to assist you with your hearing healthcare needs. Our Australian Contact Centre is available weekdays 9am - 8:30pm (AEDST) and Saturdays 10:30am - 2:30pm (AEDST).

You can also view our FAQ section below for answers to some of the most popular questions from our clients.

You can call or email us at:

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Request a call back

Complete your contact details below and an Audika Customer Service Representative will call you back. All fields are required. 

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