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Here to help in every way

Audika Hearing Care Help Line

Here to help from the comfort of your home

The Audika Hearing Care Help Line is a service that will allow you to connect with an Audika local expert via phone, video call or online, on your hearing needs, whilst you are safe at home.

Our expert team can help:

  • Connect you with a highly trained clinician to address any queries you might have
  • Request batteries to be mailed to you
  • Even if you are currently not an existing Audika client, our team are here to help you

Call us on 1800 340 631  or Live chat if you have any questions. Available 9am-5pm Monday to Friday.

Online hearing resources

We have developed some useful information and trouble-shooting guides to assist you while you are at home. Whether you need assistance in changing your hearing aid batteries, maintaining your hearing aids, using your hearing aids, connecting your hearing aids to devices and accessories or a family member might like to know more about your hearing aids, Audika has information readily available.   

We continue to monitor this situation closely and will provide ongoing updates as they become available. We also encourage our clients to stay up to date through the Australian Government’s website:

Department of Health



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